Complimentary shipping on orders over EGP 750Shop Now

Returns & Exchanges

[{"id":"6c4a2a5f-eb51-46c5-a946-56ee3567a2d4","type":"hero","align":"center","image":"https://images.unsplash.com/photo-1556742049-0cfed4f6a45d?w=1600&q=80","title":"Returns & Exchanges","height":"small","overlay":"dark","titleAr":"الاسترجاع والاستبدال","subtitle":"Your satisfaction is our priority","subtitleAr":"رضاكِ هو أولويتنا"},{"id":"fad57bd9-01b3-4a56-9451-45ac76c0931e","type":"features","items":[{"id":"80e9550d-47d0-4a9e-8772-5530a6763b8e","title":"14 Days Return","titleAr":"١٤ يوم للإرجاع","description":"Return window from delivery date","descriptionAr":"مهلة الاسترجاع من تاريخ الاستلام"},{"id":"22445b31-bc53-4dbb-a111-8681c555bdf0","title":"Easy Process","titleAr":"عملية سهلة","description":"Simple and fast return process","descriptionAr":"عملية استرجاع بسيطة وسريعة"},{"id":"728ade1e-5bda-4d6a-98d3-f8c33a29fc93","title":"Full Refund","titleAr":"استرداد كامل","description":"Full refund for eligible products","descriptionAr":"استرداد كامل المبلغ للمنتجات المؤهلة"}],"title":"Our Return Policy","columns":3,"titleAr":"سياسة الاسترجاع"},{"id":"fe1b9bd2-eb30-41e7-b947-f0debae82098","type":"two-column","image":"https://images.unsplash.com/photo-1586023492125-27b2c045efd7?w=800&q=80","title":"What Can Be Returned?","layout":"text-image","content":"

Eligible for return:

\n
    \n
  • Unused products in original condition
  • \n
  • Products in original sealed packaging
  • \n
  • Products with original purchase receipt
  • \n
  • Damaged or defective products
  • \n
\n

Not eligible:

\n
    \n
  • Used or opened products
  • \n
  • Personal care products after opening
  • \n
  • Sale items (unless defective)
  • \n
","titleAr":"ما الذي يمكن استرجاعه؟","imageAlt":"Return Process","contentAr":"

يمكن استرجاعه:

\n
    \n
  • المنتجات غير المستخدمة في حالتها الأصلية
  • \n
  • المنتجات في عبوتها الأصلية المغلقة
  • \n
  • المنتجات المرفقة بفاتورة الشراء
  • \n
  • المنتجات التالفة أو المعيبة
  • \n
\n

لا يمكن استرجاعه:

\n
    \n
  • المنتجات المستخدمة أو المفتوحة
  • \n
  • منتجات العناية الشخصية بعد فتحها
  • \n
  • المنتجات المشتراة في التخفيضات (إلا إذا كانت معيبة)
  • \n
","imageAltAr":"عملية الإرجاع","imagePosition":"cover"},{"id":"28b981a1-2320-47c0-b537-a0c1c974310b","type":"cta","title":"Need Help?","titleAr":"تحتاجين مساعدة؟","variant":"default","buttonLink":"/contact","buttonText":"Contact Us","description":"Contact our customer service team for any return inquiries","buttonTextAr":"تواصلي معنا","descriptionAr":"تواصلي مع فريق خدمة العملاء لأي استفسارات حول الإرجاع"}]